Telephone English: Emma"s top tips

18 Comments

  1. Ewelina Jiao

    MY NOTES:
    Use polite English, such as: would, could
    Could you hold on a moment, please?
    The business is closed for the day
    Listen to their answering machine message and try to take notes on what
    they say
    Is it the same from the first time you called to the second? Are your notes
    correct?
    A lot of times we have to spell on the phone
    My name is Emma. That’s: E as in Erin,…
    It’s because some English letters sound the same
    By spelling out in this way the person will know which letter you are
    talking about
    A lot of the time when you talk on the phone…
    Practise listening for numbers
    A lot of students get nervous on the phone
    It’s very important you tell the person you don’t understand
    I’m sorry, could you please slow down, my English is not strong
    Memorize key expressions
    What are some examples of these?
    May I ask who’s calling, please? Is Josh there? He’s not in
    Maybe if you work at a business, you might use it with a customer
    Informal English is the English you would use with your friends
    An example of this:

    Reply
  2. Becky Spy Max TV

    perfect

    Reply
  3. Thyda Chhorm

    Thanks teacher

    Reply
  4. Remzo Casanova

    I love Emma, she teachs very well….God bless her haaha

    Reply
  5. carlos aguilar

    i as an iceland????

    Reply
  6. Musstafa Adam

    Well done,thanks!

    Reply
  7. tenzin tseten

    Thanks

    Reply
  8. Francesca Pistis

    Emma, you`re useful to improve my English. thank you. Francy

    Reply
  9. NPhuc Plus

    Thank Emma, I love your videos.

    Reply
  10. Nohman garden

    Hello Emma ,Thank you.
    your lessons help me very much to improve my English.

    Reply
  11. Dolphin Fong

    haha

    Reply
  12. Onur Karaer

    thank yo so much . ı’m turkish.

    Reply
  13. Mohammed Shareef

    mam i like your pronunciation it to much clear

    Reply
  14. Akaar Hadi

    E FOR EGG

    Reply
  15. alekhya 01

    Emma could you Plz take classes on (rather) m really getting confused

    Reply
  16. GILBERT SANTOS

    thanks emma

    Reply
  17. Chandu

    thank you so much

    Reply
  18. Gayane Kupelian

    Very helpful

    Reply

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